Processing Time:
All orders are processed within 1–2 business days. Once your order is ready to ship, you’ll receive a confirmation via email or WhatsApp with tracking details.
Delivery Time:
We deliver throughout South Africa. Delivery typically takes 2–4 working days, depending on your location.
Shipping Fee:
A flat shipping rate of R100 applies to all orders.
Note: Shipping is non-refundable.
Delivery Method:
We work with reliable courier partners to ensure fast and safe delivery of your order right to your door.
Refund & Return Policy
At this time, we do not offer refunds due to the personal and hygienic nature of our products.
Please ensure your order is correct before confirming payment. If there is an issue with your delivery (e.g. wrong or damaged item), you are welcome to contact us within 48 hours of receiving your order.
We’ll always do our best to make sure you’re satisfied with your Brighter Smile experience.